Privacy Policy

Qu Anytime and this website are operated by Qu Social, Co. This policy explains what we collect, how we use it, and the control you have over your data, clear and simple.

Effective date: September 1, 2025. Updated October 8, 2026 to cover this website.

What we collect in the app

We only gather data that helps Qu work and improve:

• Your name, email, profile picture, country, and age
• Your conversation preferences, feedback, and survey responses
• Basic app usage data (like the topics you choose and session length)

We do not record or store your conversations. And please, don't record others without their express consent.

How we use your information in the app

We use your data to:

• Match you with others for conversations
• Improve the app experience
• Keep you updated on the expansion of the Quniverse

During calls, other Qusers see only your first name and country. This gives context for richer conversations while protecting your privacy.

Data sharing

We do not sell your data. If we ever consider sharing anonymized insights to support research or organizations aligned with our mission, we'll ask you first.

We use trusted service providers to run Qu Anytime, including cloud hosting and a real-time video and chat provider, who process data only to deliver the service on our behalf.

This website

The justquandme.com website collects very little. Here is what, and where it goes:

• Enquiries. If you use the contact form, we receive your name, your email, anything you tell us about your organization or group, and your message. We use it only to reply to you. Form submissions are handled by our website host, Netlify, and emailed to us.
• The newsletter. If you join the list, your email address goes to Buttondown, our newsletter provider, so we can send you the occasional note. Every email includes an unsubscribe link.
• Wristband orders. Orders are taken by Stripe. Stripe collects your payment details and shipping address. We never see your card number; we receive your name, email, and address so we can post your order.
• Visit statistics. We use Cloudflare Web Analytics to see, in aggregate, how many people visit and which pages they read. It does not use cookies, and it does not follow you around the web or build a profile of you.
• A small note on your device. When our home page shows you the film, your browser keeps a small note (in its local storage, not a cookie, and never sent to us) so we don't show it to you again.
• Technical logs. Like most websites, our host and network provider may log technical details such as your IP address when a page loads, to keep the site running and secure.
• Email. When you email us, your message passes through our email provider, Google.

We do not sell any of this. We keep enquiries only as long as we need to reply and follow up, and you can ask us to delete yours at any time.

Games (our learning games)

Our learning games, on the Games page, are separate from Qu Anytime. Here is what they collect.

• If you create a profile: your name, your email, your password (stored only as a secure hash, never readable by us), your progress (stars, best times, what you find tricky), the date you agreed to the terms, and whether you ticked the box for updates. One profile works across all of our games.
• If you add a time to a leaderboard: the name you type, your time, stars and accuracy. This is the only thing that is public. Nothing else about you is visible to anyone else.
• Anonymous usage: basic events such as which levels are started and finished and how long they take, under a random ID. This is never linked to your name, email or profile, whether or not you're signed in.
• On your device: small notes in your browser's local storage (guest progress, where you left a list, and your login if you're signed in). They aren't used to track you around the web.

Why we use it. To run the games, save your progress, show leaderboards, understand how people play so we can improve them, and, only if you ticked the box, send you occasional updates from Qu about new games, quests and levels. You can unsubscribe at any time.

Who handles it. Our database and login provider is Supabase. Updates are sent through Buttondown, our newsletter provider, only to people who ticked the box. We don't sell your data or share it for advertising.

How long. We keep your profile and progress until you ask us to delete them. Leaderboard entries stay until removed. Anonymous usage data is kept only as long as it helps us improve the games.

Age. Profiles are for people aged 13 or over, and under-18s should have a parent or guardian's OK. We don't knowingly collect personal details from children under 13; playing as a guest asks for none. If you think a child under 13 has made a profile, tell us and we'll delete it. See the Games Terms.

Your rights. Ask us any time, via our contact page, to see, correct, export or delete your data, or to remove a leaderboard entry. If you're unhappy, tell us first; you can also complain to your local data protection authority (in the UK, the ICO).

Contacting authorities

If we believe someone is at risk of serious harm, or if required by law, we may share information with law enforcement or relevant authorities. This is done only when necessary to protect people's safety. See also our child safety standards.

Security

We use industry-standard encryption and safeguards to protect your data. No system is perfect, but your security is a priority.

Adults only

Qu Anytime is for users 18 or older, or the minimum legal age in your region. We do not knowingly collect data from minors.

Your rights

You can contact us any time via our contact page to:

• Access, correct, or delete your personal data
• Share questions and feedback

To request deletion of your account and associated personal data, use the in-app delete option or reach us through the contact page.

Changes to this policy

We may update this policy occasionally. If changes are significant, we'll update the date and notify you in the app or by email. Continued use means you accept the updates.

Contact

Questions about your privacy? Reach us via justquandme.com/contact.